Forum Discussion
Auto-generate closed captions does not work in my Storyline 360. However, it works for my colleague
As the title says, this is a unique problem. The CC generation worked for me till yesterday. Now it does not. My colleague does not have this issue. I have restarted my laptop, the issue still persi...
Hi EricSantos,
Thank you for the detailed instructions. I followed them, however the issue still persists. Per your suggestion have submitted a support case.
Thanks for the update. I appreciate you submitting a support case. That’s the best next step.
Our Support Engineers will take a closer look and work with you directly to help resolve the issue as quickly as possible. Let us know if you need anything else in the meantime!