Forum Discussion
denisecook1
7 years agoCommunity Member
Background Image turns black upon Preview/Publish (SL3)
Hi, I am using a large background image on the slide master (it's a very colorful JPG image of a store setting). The image turns completely black upon Preview; I published the project and the image...
KatieRiggio
7 years agoStaff
Oh no, Denise. Sorry you're running into that oddity!
Does this happen with any .JPG file, or a particular one? Also, would you mind sharing the image of the store setting so I can try to replicate the behavior? You can share it publicly here, or send it to me privately by using this upload link.
I'll let you know what I see, and will delete it after troubleshooting. We'll sort what's going on here together!
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