Forum Discussion
Bad user experience using Storyline blocks in Rise 360
Hi community!
I was wondering if it's just me, but some of our users report bad user experience when they are in a storyline block in a Rise course.
They tell us that the loading times are terri...
Hi TUI People Development! So sorry to hear that your learners are reporting slowness and crashing when viewing Storyline blocks in RIse.
First I would like you to check if your users meet the system requirements for viewing content.
If yes, does the slow loading or crashing happen in all browsers, or just a specific browser? Are they accessing the course from a computer or a mobile device?