Forum Discussion
Be a Voice in Shaping the Future of Articulate - Customer Compass
At Articulate, our team is constantly striving to create the best experience possible for our customers. Your participation will directly impact the future direction of Articulate, ensuring it meets the needs of users like you. We value your opinion and would be thrilled to have you on board.
Articulate User Research Program Details:
- Objective: To gather feedback and insights on our products and services to improve user experience and functionality.
- Participation: The program will involve various research studies, including interviews, usability tests, and more. Each study is different, offering diverse ways to share your thoughts and experiences.
How to Participate:
- Express Your Interest: If you’re open to being contacted for participation, please fill out this form.
- Get Invited: As different studies come up, we'll invite you via email including all the details, so you can decide if you'd like to participate. Some studies may include specific screening criteria - if you meet these criteria, you may be selected to participate in the research study.
- Provide Feedback: Engage in the research study and share your valuable insights.
Note: We can't guarantee that all participants who sign up will be contacted for a research study, but your willingness to participate is greatly appreciated and helps us immensely. If at any point you’d like to remove yourself from the distribution list, you'll be able to do so.
Your feedback is invaluable to us, and we believe that your insights will significantly contribute to the development and enhancement of our services.
Thank you for considering this invitation. We look forward to your positive response and to working together to create a better Articulate experience.
Best regards,
Takashi Kuwahara
Lead UX Researcher, Articulate
In the form I indicated I work for an Educational Institution.
I am also a developer/Freelancer and would be most interested in participating in Research in that area.
I have filled the form. Best N
Looking forward participating. We're transitioning aspects of our on-boarding to a hybrid/virtual format. Looking forward to receiving any research to support that process too.
I have filled in the form as well, working as global sales and technical trainer in the industry.
Best regards,
Eric
All signed up! I work in the corporate arena & I'm interested in building fast, affordable Articulate training for non-profits as well. Looking forward to participating!
Gopuff
I have filled the form
I need learning english grammar from the beginning specialized
Excited to help improve the product, especially when it comes to the accessibility piece for the Articulate users.
If there is a way, I could assist others (and myself) on how to understand on how to use your product, I would be interested. For a product whose main goal is to use as a teaching platform, this is by far the most difficult website/app to use. I have read so many responses in the community notes from people asking help for basic questions on your products, and sit for days unanswered, that should be answered on the website/app - NOT in the community notes section. This is a horrible experience for people trying to learn how to use your products imo. It is unfathomable that this is actually your business model, to make people ask other customers on how to use your product and then wait for days sometimes for an answer that might help.
