Forum Discussion
Beginning blank frames when publishing to video
Is there a particular reason why when I publish a screen recording to video the first several frames are blank so that when you import into Rise the video block is black vs. showing the first slide ...
Is there any update on this issue? I've just published four projects as videos and each of them has two blank frames at the beginning of the video, resulting in a black screen for a split second. I'll have to edit those two frames out of each in Premiere Pro and re-render them, which means a small drop in quality.
Hello Tom!
I'm happy to return with an update for you—we've fixed the issue where the:
- Blank frames appear at the beginning of a course that is published to video.
Be sure to install the latest Storyline 360 update (Build 3.50.24668.0) to take advantage of all the recent features and fixes.
If this happens again, please let us know! Or you can work directly with our support engineers here.