Forum Discussion

NedWhiteley's avatar
NedWhiteley
Community Member
7 years ago

Black Background Around Replay Videos

When I record a screencast directly from Storyline 360, irrespective of the dimensions of my recording area, I can always get it to seemlessly blend into a white background in Rise by using the Ligh...
Replay 360
storyline 360
Studio 360
Crystal-Horn's avatar
Crystal-Horn
Staff
7 years ago

Hi there, Ned.  We're exploring this issue where Replay is adding width to screen recordings beyond what you set in the dimensions.  This is only occurring on some instances of Replay.

To help us nail down the root, could you share some details with me?

  • Windows version
  • Replay version (Help > About Replay)
  • Whether this happens on all recordings (landscape, portrait, full screen)

In the meantime, I'll add this discussion to our report so we can keep you updated with any changes.