Forum Discussion

StephenBeck-4f4's avatar
StephenBeck-4f4
Community Member
6 years ago

Black line in Rise sidebar

Hi! Does anyone know how to get rid of the black line in the sidebar?  It shows up on the PC, tablet and phone previews and blocks the navigation. This is my first attempt at a rise course. 
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
6 years ago

Hi, folks! We just released a fix for the issue where users would see a black vertical bar in the Rise 360 lesson sidebar.

Please republish your course to take advantage of this fix, and let us know if you run into any more trouble!

StephenBeck-4f4's avatar
StephenBeck-4f4
Community Member
6 years ago

Attached it another example. This page was fully loaded. It cleans up once I start scrolling. I am wondering if there is a way to reset it without my having it to start from scratch.. It seems like it is just reading too many edits or something.

Thank you,

Stephen Beck
sbeck@studyskills.net

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    6 years ago

    Hi there, Stephen. I see what you're saying! I did some preliminary tests, and it looks like turning off block entrance animations from the course settings helped. Let me bring this glitch up with my team. Thanks for bringing it up!

    • StephenBeck-4f4's avatar
      StephenBeck-4f4
      Community Member
      6 years ago

      That helps, but there is still the scrambled text on one section. Also, I like the block entrances…

      Thank you,

      Stephen Beck
      sbeck@studyskills.net

      • Crystal-Horn's avatar
        Crystal-Horn
        Staff
        6 years ago

        Thanks for reporting back. I wasn't able to reproduce the scrambled text in my own course. Could you try re-making those blocks to see if that helps? If not, we can have a look at your course and find out what's happening. Reach out to my team here, and we'll let you know how to share a course with us.