Forum Discussion
Black line in Rise sidebar
Hi Stephen,
You mentioned that you remade the whole course. Did you create a new course that has a new Share link, or is this the most current share link? https://rise.articulate.com/share/OTCgkbqh1UlLpMBmKHHnQ5mctWFH45XK#/lessons/
Also, is Safari the only web browser where you're experiencing the load problems and text overlay scramble?
Yes it is only in safari. At some point it is hard to tell if it is Rise or if safari has been refreshed so many times as I edit the course. So I clear the cache fairly often to try to get a fresh look. Also- the issues now are minor. This all started with the weird black line which has not reappeared at all.
This link seems best bc there are three published versions. “6 days ago" has the black line. “3 days ago” has text sort of popping in all over the place. the one I just republished is much better, but still has minor load issues.
https://360.articulate.com/review/content/479b56a2-ba60-4937-b345-1ae8334e2be3/review
The one I remade is here. It only has a couple load problems/inconsistencies. Mostly (or only?) with the “Image & Text” blocks. Some load flat (no animation). some load perfectly. Some load but have garbled text until you begin to scroll, or until the load completes.
https://360.articulate.com/review/content/819bdb3f-cf26-447c-ba64-7c3b94a7e96c/review
Again, the glitches are minor enough at this point not to worry about for my sake. But if they are safari issues, it seems good for you to know.
Thank you,
Stephen Beck
sbeck@studyskills.net
Hi Stephen, good news! We fixed the issue in Rise 360 where entrance animations were jerky or jumpy when viewing a Rise 360 course in Safari.
If the problem happens again, please share a Peek 360 screencast with us by clicking here, and we'll be happy to help!