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Blank (black) Preview screen on several Storyline projects
Apologies for raising another "help! my preview screen is blank" query, but this is what I'm getting from several projects I've got from a developer. I don't think it's an issue needing a reinstall o...
Hi, Simon_A!
Great call on opening a case. I see my teammate, John, sent a reply your way via email!
It seems to preview fine for me. I think your best course of action may be to submit a case to Articulate where the team can look under the hood to check out your files. You can do that here: https://articulate.com/support/contact/case