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IcerikLisans3's avatar
IcerikLisans3
Community Member
2 months ago

blank preview and publish problem

Hi everyone, i have an issue and need help. 

I put elements on slide(video, audio, picture, text, table vs), when i preview my slide, it seems empty. I found the reason of issue but can not fix. 

Look at attached file. When i hide table3 and table4 everything is fine, but when they are visible, preview screen is blank again

  • Hello IcerikLisans3

    Thank you for sharing your file with us! I was able to replicate this same behavior on my end where previewing was blank unless Table 3 and Table 4 were hidden. When importing this project into a brand new .story file, I was able to experience the same behavior as well.  

    I recommend rebuilding tables 3 and 4 to see if you are experiencing any change to their functionality in your slide. 

    If after rebuilding you are still having difficulty, feel free to share your updated .story file in this thread or privately in a support case so we can investigate further. 

  • Nedim's avatar
    Nedim
    Community Member

    You need to reformat tables 3 and 4. While editing, you may encounter errors, but they can be ignored. First, uncheck Header Row and Banded Rows. Then, apply an existing table style, set the fill color to white, and change the fill color of the middle fields to red.

  • IcerikLisans3's avatar
    IcerikLisans3
    Community Member

    Thanks for answers, when i deleted the tables and add them again as same as the previous format, it worked. I did not understand why but solved my issue. Thanks again.

    • EricSantos's avatar
      EricSantos
      Staff

      Hello IcerikLisans3,

      I'm happy to hear you're all set after deleting the tables and adding them again. Thanks for letting us know!

      It sounds like corrupt elements or unwanted characters in the old tables have caused the issue and were removed when you rebuilt them.

      If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you.