Forum Discussion
Blank screen after update
Sure I have seen this mentioned in the forum before but I cannot locate it now (the search function is awful).
If I update my content and re-export it to SCORM, after updating the content on my LM...
Hi everyone,
My team is suddenly experiencing this issue as well, and from what I gather in this thread there is never an instance where end users should experience a blank page as a result. We went through the checklist:
- Are you using a supported browser? - Yes
- Does the SCORM package work on SCORM Cloud? - Yes
- Does the same SCORM package work when you upload as a new course in your own LMS? - Yes
- Does the same SCORM package work when you swap it in replacement of the older RISE course files in your LMS? - NO
We have opened a ticket, but still do not have any resolution. Is anyone else experiencing this issue right now?
Hi Adam
In the interim have you tried clearing your LMS cache? Articulate solved the problem for me when I was experiencing the same issue (turned out it was a bug within the application).
