Forum Discussion
Blank screen after update
Sure I have seen this mentioned in the forum before but I cannot locate it now (the search function is awful).
If I update my content and re-export it to SCORM, after updating the content on my LM...
Hi there, Jamie. For the courses that have been republished, are you able to clear the suspend data in your LMS? If the LMS is trying to use old progress data for the new version of the course, it might cause an issue with loading.
We also can work one-on-one with you if you'd like to start a case here!
Thank you. I am contacting my LMS admin to see if this is an option. Are
there any repercussions to this? We do not want to lose data from our
customer completions if possible. Thank you so much for your help. I have
also started a case.
