Forum Discussion
Blank Screens in Replay 360
One of my employees recorded a Replay 360 file where parts of the video are blank/black but then later in the file the video and audio appear. Any idea why this would happen?
Thanks for letting me know what you already tried, Alejandro, and sorry this is still giving you headaches. At this point, I would recommend reaching out to our Support Engineers so they can work with you one-on-one to nail down why this is happening. They're rockstars, and you'll be in good hands!