Forum Discussion
Blank Screens in Replay 360
One of my employees recorded a Replay 360 file where parts of the video are blank/black but then later in the file the video and audio appear. Any idea why this would happen?
Great to hear! If you start seeing the problem again, give us a shout here. We'll get it straightened out!
Unfortunately, it kept happening, so I created a support ticket. In the meantime, I figured out that it was happening when I would record a take, mess up, hit the trashcan icon, then record a new take and click Done. When that take appears in Replay 360, it was black and silent for me. Now I hit cancel whenever I mess up, go back to Replay 360, and click record again. Slower, but works.