Forum Discussion
Blank Screens in Replay 360
One of my employees recorded a Replay 360 file where parts of the video are blank/black but then later in the file the video and audio appear. Any idea why this would happen?
Hi there!
Hmm, that's odd. Is it possible that you’re working from somewhere other than your local C: drive? Working from a network drive or a USB drive can cause a few different problems, and you can read more about that here.
If you're already working locally, try a repair of Replay. Here are the repair steps for Replay 1 and Replay 360. Let me know if that helps!