Forum Discussion
"Blurred" layer vanishes
Hi, my issue is that the "Blurred" layer that hides part of my background image (a table containing potential answers) is set to appear when the timeline starts. This works fine. It´s supposed to remain visible until the user picks one of the answers on the right-hand side of the image. However, said layer disappears after a few seconds (there are currently no triggers that would kick this into gear) so if the user doesn´t reply right away, they still see the image. Does anyone have an idea of what the root cause may be?
3 Replies
It sounds like the Slide Layer Properties are set to "Hide slide layer when the timeline finishes."
Deselect that option to keep the layer open until a trigger hides it.
For more info:
https://www.articulatesupport.com/article/Storyline-360-Working-with-Layers
Thanks a lot for your input. That was a great suggestion. I just checked and that box was not checked. I keep returning to this slide but I still cannot figure it out.
sonjahilkhui810. Hmm. The only other thing I can think of is that the layer isn't hiding. Instead, the object(s) on the layer that blur the base are disappearing. That would happen when the layer's timeline ends if the object(s) have an exit animation.
Beyond that, troubleshooting is just guessing without seeing all the programming. Someone might be able to solve the issue if you upload the .story file. Here are the best practices for doing that:
- Only include slides that are related to the problem.
- Be sure objects, layers, motion paths, and variables have meaningful names.
- If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.
Another option: submit a case directly to Articulate: https://access.articulate.com/support/contact
