Forum Discussion
MelissaWillis-9
4 years agoCommunity Member
Blurry Camtasia MP4 Video in SL MP4 AND scrambling of MP4 in Windows Media Player
I have two issues and need some suggestions.
I am creating MP4s using Camtasia (screen recording some directions) and then embedding this within Storyline. From there, I am publishing to create an...
BeccaLevan
4 years agoCommunity Member
Hello Melissa,
Welcome to E-Learning Heroes! ⭐️
Happy you reached out to share what you're experiencing. It sounds like you see this behavior after you publish your course to video and view it on Windows Media Player. I'm ready to help!
- As a first step, can you try viewing the MP4 on a different player? Like Review 360 or Quicktime to see if you get different results?
If you don't see improvement from there, connect with one of our support engineers as the next step, so they can test the MP4 and offer suggestions!
Related Content
- 5 months ago
- 8 months ago