Forum Discussion

HalaBardin's avatar
HalaBardin
Community Member
3 years ago

Blurry content

As soon as I work into Storyline, all the content I see in it is blurry, it get better after that into review, but last time a collegue proceed a video into Storyline that exported blurry and she cannot take back the quality, how can we do ? 

Thanks 

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Welcome to E-Learning Heroes, Haëla! ✨

    We'd love to help figure out what's causing all the blurriness you're seeing. Could I have you share your .story file in a support case so we can troubleshoot? It would be great if you could also provide these extra clues:

    • Is the blurriness noticeable in just one specific file, or can you recreate the blurry content in a new project?

    We'll reach out shortly after we hear from you!

    📚Related Resources: Best Practices for High-Quality Images and Videos