Forum Discussion
Blurry Images in Preview and Published
I've noticed this for awhile, all of my images I insert into this Storyline 3 course appear quite blurry everywhere - on the Storyline development screens, when previewed and when published (either ...
Hi M.,
It sounds like you may be running into a similar issue as described here, although you also mentioned blurry in publish?
The blurriness while editing or previewing it may be connected to the changes we put in place for high resolution monitors. You can modify the DPI setting to display at 100% and that should change what you're seeing.
We are also aware of an issue with the published output appearing blurry in Google Chrome while viewing the HTML5 output - but it appears normally in IE11 and Firefox for both Flash and HTML5.
Some general best practices for working with images (and any media) are described here, and it does sound like you're following along with those but worth a double check. 🙂
If any of the above ideas don't help, I'd love to take a look at one of your files with a few sample images. You can share it here using the "add attachment" button at the bottom of the Reply window.
Recently, I also get the same issue and I tried a lot to fix it. Only solution I find out is given as follows in few steps:
1. Do not crop or scale your image in articulate.
2. If you want to resize the image. I better suggest you to use Adobe Photoshop for cropping and scaling.
3. Export the image from Photoshop as JPEG or PNG format and Import the image in Articulate Storyline.
4. I repeat.. please do not scale or crop (if you are facing above issue.)
Thanks & Regards
Saurav
