Forum Discussion
Blurry Images in Preview and Published
I've noticed this for awhile, all of my images I insert into this Storyline 3 course appear quite blurry everywhere - on the Storyline development screens, when previewed and when published (either as HTML5 or Flash).
The images are all smaller than the maximum size, they are at 100% scaling, have no effects applied to them. My Publish settings is set to 100% quality. I've tried bitmaps, pngs, jpgs, all identical blurry results.
I've searched these forums and seen a couple other threads on it , but never found a solution or real explanation for it. I can't send this course over to my client - it's embarrassingly bad.
190 Replies
Any solution about the blurriness? I have encountered this issue when publishing in review 360.
Hi Jirah - if you see my above comment, the only work around I was able to find was to use SVG images, which stayed clear in any browser and scaled to any size clearly. However because Storyline doesn't have native support for SVG images, I had to embark on an adventure to get it done. Here are the steps I had to follow to make this work:
- Export images to SVG
- Import images to PowerPoint 365
- note: only 365 has native support for SVG images, because my organization doesn't use 365, I had to send the images to my personal laptop to add them to PPT, then send the file back to myself at work
- Import PowerPoint slides into your project
Something else to note about this solution, the SVG images will be listed as "Picture 1", "Picture 2" etc. If you import multiple PowerPoints it will re-use numbers, so you will end up with multiple images with the same name in the media library.
Hi Aly, I will definitely try this and hope it works. Thank you so much and keep safe! :)
I have the same issue. The images I use are screenshots from our website. And I can't get the original files. They book beautiful when I access the images with any browser, The minute I copy the images they get blurry.
Any suggestions, I have tried everything possible.
Shari Ifrach
Hi Shari,
To confirm, are you running into blurry images only after you insert them into Storyline, or are you noticing blurriness when you screenshot them from the website?
If you'd like a hand, feel free to share your image files with our support team, and they can guide you on how best to import them!
The images are perfect in snag it and they are high definition pictures and when I copy them into storyline they get blurry. Then I’ll bring them into storyline and obviously they’re slightly blurry but once I go to publish them even if I change all the parameters they are still very blurry.
Thanks
Sent from my iPhoneRen,
Here is what is happening. I am not sure if my explanation was clear. I get a high definition screen shot of my site and add it to storyline. It is blurry when I insert it as a picture or as a copy and paste. Then I publish it using the parameters set for no compression and they still come out blurry. The files are too big for email. I will upload them to the support site.
Shari
Hi Shari,
Thanks for sharing those extra details, as well as attaching your source files! I can see within the .story file the blurriness of the image. I've opened a case on your behalf for our support engineers to do some testing and provide next steps.
Be on the lookout for a response once they're done!
I have followed the directions and it is better.If I decided to make the slide size bigger than the one that is list. Would that enhance the image too? I am trying to use a the test feature with a recording and wondering if the slide size will make a difference on the image. I know that the recording get in-bedded into the background of the slide. Which is dumb. I want to resize the recording to get space.
Shari- have you had any resolution to this, because I have the same issue and I can't really afford to implement all of these supposed work arounds when it would be simpler for it to be fixed. The many, many people who have this issue in a number of articles on this site is pretty clear evidence that this is a Storyline issue.
Shari, what directions were you given to help with this issue?
Hi Shari,
I see that you were actively working with Eric on this issue, so I've sent your response along to him so that you can continue working with him 1:1.
Hi Matt,
Yes I did. The images I need are from our website and are dynamically made. So I can't get the image in a vector drawing from the person creating them. What I do and it works pretty well is I use Snagit to screenshot Internet Explorer at a zoom level of 150 -120% that way I get the biggest and clearest screenshot. I save the image as emf -windows vector file. This gives me the clearest image. I have played with the size of the slide but that has more to do with after I have copied it in.
I hope this helps.
Shari
Awesome, I've been dealing with this issue on and off for a couple of months. I didn't have any problems until recently. I will try your strategy and see if it works for me. Thanks again for your help!
Hello,
Any suggestions how to avoid blurry images in Storyline 360?
We use Modern player and after publishing all images/icons look poor quality. Please advice how solve this issue.
Yes I did. The images I need are from our website and are dynamically made. So I can't get the image in a vector drawing from the person creating them. What I do and it works pretty well is I use Snagit to screenshot Internet Explorer at a zoom level of 150 -120% that way I get the biggest and clearest screenshot. I save the image as emf -windows vector file. This gives me the clearest image. I have played with the size of the slide but that has more to do with after I have copied it in.
