Blurry Images in Preview and Published

You have to accept that this issue is universal in all versions of storyline and it has never been sorted by storyline team, despite they ask user to do this and do that but never go to the core of the issue.

Hello Sushil, and welcome to E-Learning Heroes. 😊

We'd be happy to help you. It looks like it's your first post here and I was not able to find any support cases either.

I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

Hi,

You said :
"It's our priority"
"I understand"
"I hear your frustration"
Again and again and again.

So why is it not fixed four years later?

In production (SL360), my pictures are great, really. In Preview and Chrome, they're hideous! It's like I wasn't wearing my glasses. In Firefox, they're not horrible but not as good as in Storyline. 

You talked about scaling, resizing, etc., but I already did that and it didn't change anything. I'm so tired to try over and over and over again. Tired to read so many posts with so many no-solutions. And don't tell me "yeah, you can us svg pictures now, it's great" because I have eps pictures and Storyline cannot open it. Inkscape cannot too while Gimp can but not convert them in svg.

We pay a software 1500 $ a year but we have blurry pictures, that's not normal. 

Please, please, please! Help us and fix it for real. 

Hi, all!

I have some great news to share. We just released another update for Storyline 360. In Update 63, we’ve included important fixes and new features.

One of the fixes we’ve included is:

Improved how Storyline 360 handles images during import and in the published output. This will result in crisper images.

To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let me know if you need additional help!

I am using SL360 v 3.68.28820.0.   I have incredibly blurry photos in the canvas mode, preview mode but crisp clear ones in the published mode (published to Review 360).  See attachments.  Appears it is still a problem with the preview mode even after all these years. 

Hi Amy,

I'm sorry you're having an issue with blurry images!

Would you be willing to share your project files here or reach out to our Support Engineers privately in a support case?

Thanks for reaching out!

Hi, I'm using SL 360 v.3.68.28887.0. and have had problems with blurry preview and published images/screenshots. The picture is crisp on the canvas in 100% viewing, but not when previewed or published to web or Review360. 

This helped me: Changing from modern player to classic player.