Blurry images in Storyline 360 November 2021

I typically screen capture using Camtasia, and export using its built in highest res (1080 I think) MP4 output. Generally this works (lets me select None in compression after adding the video), but sometimes it doesn't and it comes in with grayed out Automatic in compression.  Needless to say, this is driving me potty.

Hi, Mark.

Storyline supports uncompressed MP4 videos in published output. This applies to the three most common MP4 profiles: baseline, main, and high.

If the Compression property is grayed out, it means your video was created with a different profile or it has been edited with Storyline's built-in video editor.

This does not seem to work even though it is H264 "baseline"?

Hey Mark, I know what you are talking about. Justin is not really correct. I worked with Videos a lot in WBTs and it has a buggy behavior sometimes. You need to delete the Video (altough you didnt touch it with the storyline edit tools), save the project file and then reupload the video again on the slide. Atleast for me it worked.

Hi, everyone.

I have great news to share!

We just released another update for Storyline 360. In Update 63, we’ve included important fixes and new features.

One of the fixes we’ve included is:

We improved how Storyline 360 handles images during import and in the published output, resulting in crisper images.

To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let us know if you have any questions by reaching out to our Support Engineers directly.

This would be hilarious if it wasn't so damned tragic. It is so quintessentially Articulate...

Hi Diarmaid

Have you tested the new release? I'm just publishing my work and too nervous to switch and find other things are broken. You did some great analysis earlier this year and just wondering if this is (as SR-71 designer Kelly Johnson would have said) a problem killed or if it's just wounded....? Obviously we switch to Monty Python for the latter, "come back, I'll bite your ankles"

Oh, gosh no! I NEVER update to a new release. I am always 2 versions behind because I learned my lesson a while back - Articulate roll out new features and attempt to fix bugs but ALWAYS break something else.

I am more Brave Sir Robin than the Black Knight. If someone more adventurous and braver than us could report back that would be welcome! :)

Now once the brave soul (whomever that may be) verifies ALL issues have been fixed, and we start screaming: "A Witch! She's a Witch!" please do not be alarmed or offended.

Tis merely the reaction of happy nerds expressing that the impossible has finally been made possible! (Insert tongue in cheek)

You guys crack me up. Somehow the era of Monty Python was a gentler time than the one we now live in.