Blurry Images.. Still

I agree with many people here that the blurry images issue should be fixed in the software.  

I am approaching our renewal next month. I have this issue and it is disturbing that the images (screen captures illustrating our system) are VERY clear and precise in the individual screen building arena - yet the minute I select "Preview" - Blurry! So it is NOT an importing issue from PowerPoint slides into Articulate = that Works.. It is within moving from creating to publishing or previewing that the degradation happens. My test users that I use prior to publishing our training are actually squinting. Not a good thing at all. I have downloaded all the updates and no change.

As mentioned, I am approaching renewal time - - Please find and send out a fix ASAP - I really don't want to go searching for another authoring tool just now.

I just did some testing of my own after I noticed this issue. I tried adding both .png and .jpg images to a slide and published the file. When I publish, the image quality takes a significant drop in resolution quality which shows up not only in Chrome, but in IE and Edge.

I first thought that the resolution of the images were getting changed when Storyline published. So I check the published images and compared them with my original images. The images are about the same quality. So doing some additional testing with the published Storyline file,

I discovered that the images in the browser display at about 200% in size from my original image, and they are blurry. Now here is the interesting part. The zoom controls on my mouse, and the Ctrl- and Ctrl= zoom shortcuts are also disabled. But I can zoom the browser by selecting the zoom controls from the menu. When I set the browser's zoom to 200%, the Storyline player reduces in size, and the images display at about the same size as my original images, and look just as sharp as my original image. The interesting thing is, all of the text around the player gets biggers, while the player is getting smaller.

It appears to me, that the player always try's to play at 200%, causing the resulting output to appear blurry.

The issue is, the images in the Storyline presentation are too blurry. 

I did some testing after reading a lot of these threads.

My fix fixes most cases of this issue with the screen recorder.

SOLUTION!! WORKAROUND! WORTH TO TRY

The blurry pictures are only blurry when you turn off the animation.
When I make an animation of minimal 8 frames, the images are supersharp.
unluckily this didn't work for all of the slides, some remain blurry no matter the animation.
Still, 95% of the slides is fixed for now.
Im not super happy with my fix, I've got over 250 slides that need to be re-timed with the screen fine tuner.

Another work around that appears to work. Make your images at least double the resolution when possible, then shrink to grit l fit the stage in Storyline. This seems to work much better for me. 

Recently, I also get the same issue and I tried a lot to fix it. Only solution I find out is given as follows in few steps:

1. Do not crop or scale your image in Articulate Storyline.

2. If you want to resize the image. I better suggest you to use Adobe Photoshop for cropping and scaling.

3. Export the image from Photoshop as JPEG or PNG format and Import the image in Articulate Storyline. 

4. I repeat.. please do not scale or crop in Articulate Storyline. (if you are facing above issue.)

Thanks & Regards

Saurav

Hi there,

I am trying to import content via record screen option in Storyline however the output image is blur. I tried importing file via different ways but without any luck. Can you guys advise on the next step go get this resolved.

Hi Joanna!

Thanks for including your file! I was able to preview, and you're right, the slides look pretty blurry!

Luckily, we have tips on this exact practice! Let me know if you are still having issues.

Hi Joanna,

I took a look at your file and wanted to explain a bit more specific to your file. 

For example, your screen recording titled 'Desktop 9/16/19 4:19 pm' has a resolution of 1884x924. Your story size for Storyline is set to 720x540, which causes the content to scale.

I'd recommend opening a new project file, adjusting the Slide Size to accommodate the screen recording:

To reuse a screencast from your Storyline project, import at least one of the step-by-step slides from the original project into your new project. This makes the entire screen recording available in the new project, and you can reuse it as often as you like—either as a video on a single slide or as step-by-step slides.

Hi, I have similar issues using Storyline 2. In SL and when I preview everything looks good, however when I publish out the text and images seem blurry no mater what player settings I use. I attach 2 sample files - thanks for any help and guidance.