Blurry Images.. Still

Hi all, 

 

This seems to be an issue many people are talking about but I can't find a definitive answer without having to trawl multiple threads and links. 

It would appear that Storyline is not fit for purpose when it comes to inserting images. Even when I'm trying to use the 'Try-it mode' on screen recording, the start and end frame is blurred regardless of what resolution, size, quality of screen grab I insert into Storyline. 

I would think it should be quite simple to do and fix, but appears not to be. 

I thought the major selling point of using Articulate was that it 'Automatically scales to mobile and tablet', if the only workarounds (which are far from perfect and still blurred), are fixing image sizes, or player sizes etc.. then this removes the automatic scaling onto mobile devices and means we have to develop the course mobile ready. 

I'm in the process of deciding whether as a business we should curate in Articulate, or the Adobe Suite, and this problem is unfortunately making us lean away from Articulate. I've found no way to make these images High Quality and would appreciate an easy way to do this.