Forum Discussion
HamzaSiddiq
7 years agoCommunity Member
Blurry screen recordings
Hello
My colleague and I are having issues with screen recordings in Articulate 360. The recordings aren't very clear in both preview and when they're published.
Do you have any tips or solution...
Crystal-Horn
7 years agoStaff
Thanks, Ina. I see your case with Jose!
InaDraijer-70dc
7 years agoCommunity Member
Hi Crystal,
it's been some time since I've been in contact with support, but my problem's still not solved.
Funny enough, the problem doesn't seem to be part of the project file, because the support team was able to publish my project without a hitch - while I've been getting a jumping image on my end.
I really can't afford to wait any longer as I have several projects lined up that would need the step-by-step recording. Would it be possible to send my project files to you and have you publishing it? That isn't exactly comfortable for both of us, but at least we'd get a good looking result.
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