Forum Discussion
Blurry Screenshots and Screen Recordings
Hello all! I had an issue with blurry videos and was able to find a fix with the resources provided above by Eric Santos. Our specialists were using the Screencast that is built into Storyline. This size recording was being scaled down and causing blurry videos because the resolution was higher in the recording than the slide size in the project allowed. Once I bumped the slide size up to 1920 x 1080, the videos are clear :-) Thank you all!
Hi Aaron!
Thanks for sharing the feedback! So glad to hear that Eric's post was helpful!
I noticed that you've also opened a support case being handled by my colleague, Mcgem. It looks like he replied to your e-mail sharing additional feedback and insight. If you have any follow-up questions, feel free to reconnect with Mcgem through your case!