Forum Discussion

LaurenBradshaw's avatar
LaurenBradshaw
Community Member
2 years ago

BOLD text is not working

I have a module where when I highlight a word and click bold or Ctrl+B it will not change the text to bold. This module is a few months old; bold has worked in the module previously but today it's s...
rise 360
KellyAuner's avatar
KellyAuner
Staff
2 years ago

Hi Lauren,

Welcome to the E-Learning Heroes community!

I'm sorry to hear that you're experiencing this issue when trying to change text to bold in your Rise course. I tested this out on my end with a new course, and a previously created course. I was able to successfully bold the text by highlighting it and selecting bold, as well as highlighting it and using the command + b shortcut. Here's a preview:

                           

  • Which font are you using? If you change the font, does that make a difference?
  • Have you tried opening an incognito window to view the course? Or if possible, can you try logging in on another computer to see if it's a display issue with your current machine?

If the issue persists, I'd like to connect you with one of our Support Engineers so they can investigate further. You can submit a  support case here!

 

Hi Stan,

I'm sorry to hear that you're experiencing this issue as well. I see that you’ve reached out to our Support Engineers and are working with my teammate, Ian. You’re in great hands! We’ll continue the conversation in your support case. 

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