Forum Discussion
Bookmarking not working in LMS with Tin Can
[VERY ANNOYING RANT] Why is your forum asking me to prove I'm not a bot? I've been a member here for quite some time and have a long history of posts.[/END RANT]
I've published three short pieces of content to LMS using the Tin Can API. After uploading to our LMS, they play correctly and everything seems to work fine until I relaunch – either quit mid way and return or complete and relaunch.
Upon relaunch I get the player and menu, but no content. There is no prompt to resume. I checked the player settings and it is set to "Prompt to resume."
I can click the menu items, but no content is displayed.
I'm using the latest version of Chrome (and IE 11) on Windows 7. In my debug window I see two error messages:
Refused to get unsafe header "ETag"
Uncaught TypeError: this.log is not a function
Any idea what is going on?
17 Replies
I am also having issues with Bookmarking within a TinCan LMS - this thread seems to suggest that there might be a bug in Storyline publishing that might cause the bookmarking within xAPI not to work? Is that right or am I reading too much into this exchange?
Hi Kevin!
We appreciate you checking in!
We've been notified about an issue with bookmarking in SABA LMS, and our team has begun investigating what the root of the cause is. Are you using SABA LMS or it is another LMS where you are seeing this error?
Hi Lauren - thanks for replying. No the LMS is not SABA but rather a bespoke built xAPI LMS. I will continue to pursue this issue with the LMS developers and only come back to you if it appears that the issue might be related to the authoring tool (Storyline 360). Thanks.
Hi Kevin,
Thank you for letting us know! Please keep us updated on the progress of this issue and let us know if there is anything we can do to help!
Hi R and Kevin,
Great news!
We just released another update for Articulate 360, which includes a fix for the bookmarking function in Tin Can/xAPI.
Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.Hello everyone!
Great news! We just released another update for Articulate 360 and included a few important fixes you'll see in the release notes.
The item you'll be interested in is:New: Troubleshoot xAPI statements with an easy-to-use debugger. Find out which statements fail and why. Export your results and share them with your team for analysis.
Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
