Forum Discussion
Broken Caption icon when resuming in SCORM 2004 4th Edition Publish
When playing inserted vide media with captioning:
When I run through the video the Captioning icons in the player play bar turns on with the slides timeline start without me doing anything.
If...
I've downloaded the 64 Bit Beta and published with this. The video resets to the beginning of slide but now the CC icon is now visible with out navigating away and back. I have also updated my Storyline 360 to the latest version. Will test in the morning.
Hello Daniel,
Good call on opening a support case! I can see that my colleague Johnrey is already working with you on the case. You're in good hands, and we'll continue the conversation over there!
In the mean time, if you wanted to try some troubleshooting steps on your end, you can always test how your course behaves in a different LMS to see if the issue is LMS specific. If your course works in SCORM Cloud, there's a high chance that the issue is being caused by a setting in your LMS.
