Forum Discussion

GuyKatSoluti594's avatar
GuyKatSoluti594
Community Member
5 years ago

Browser back button creates a blank view

We have an issue with the browser back button when reviewing Rise content on an industry-standard LMS.  The browser back button will “close” the SCORM file in the case of Storyline files. However,...
rise 360
SebastienCombre's avatar
SebastienCombre
Community Member
3 years ago

We are encountering this issue now, is there a fix for this?

  • EricSantos's avatar
    EricSantos
    Staff
    3 years ago

    Hi Hannah!

    I'm sorry for the trouble with the back button! Have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform: 

    If you can replicate the behavior in SCORM Cloud, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!