Forum Discussion

ManuelKaptein's avatar
ManuelKaptein
Community Member
4 years ago

Browser cache issues after updating an Articulate course

I've built an Articulate Storyline course that I now and then update. When I update the course I completely delete the folder with the course on the server and then upload the new files that I publi...
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
4 years ago

Hello Manuel, 

Glad to help out!

I'd like to ask a few questions to help clarify your experience: 

  • Have you tested the issue in SCORM Cloud? Testing the issue in another LMS is a great way to identify if it is something specific to your LMS. 
  • Does your LMS have the option to clear its cache before you upload a different version of your course? 
  • Does your LMS have course versioning enabled? This means that users who have already started a course will see an older version of you upload a new version while they are in the middle of taking your course. 
  • Are you able to replicate the behavior when you publish to Web or Review 360? 

Looking forward to your response!