Forum Discussion

HayleyBird-2856's avatar
HayleyBird-2856
Community Member
4 years ago

Browser URL bar taking up screen when viewing course on mobile.

When publishing my e-learning to web and displaying on mobile, I am finding the browser bar is taking up around 25% of the screen. The course is viewed in landscape mode so this is having a big impa...
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
3 years ago

Hello Gilles! 

I understand how frustrating it can be to have the mobile version of your course not displaying as expected. I have created a support case on your behalf so our team can take a look at your file. 

You will be hearing from our team shortly! 

Have a great afternoon!

GillesDemers-66's avatar
GillesDemers-66
Community Member
3 years ago

Hello,

Any news on the matter?
Maybe this additional info could help :

Here’s a tool I designed a few years ago with SL360 :
https://boussole-modes-ens.netlify.app/
When opened on a phone, the file opens in full screen with an instruction, that I would translate like that : “drag from the top to the bottom and press the return button to quit the full screen mode”. That’s perfect (see “Mobile-OK.png” attached file)

Here’s a tool I just designed with SL360:
https://normefc-microlearning.netlify.app/
When opened on a phone, the file opens with an info bar at the top that I can’t remove and takes of 30% of the screen space. ”. That’s bad (see “Mobile-not-OK.png” attached file)

Hope this helps and please stay connected. I can’t release my mobile tools in that state.

Thank you and have a good day!