Forum Discussion
Process blocks are "drifting" on screen with viewed on mobile
I have a process block with 9 steps.
No problem on desktop.
However when one of my reviewers reviewed on mobile, they said that the content began to drift off to the left of their screen, so they couldn't see the later steps in full.
This behaviour is replicated when I "preview" the content in mobile portrait mode.
See attached screenshots for the difference in view between an early step and the last step.
Why is this happening and how can it be resolved?
3 Replies
Hi Michelle_Eire!
Thanks for flagging this, and for sharing those details and screenshots!
You’re right: this behavior is a known issue we’re tracking where process blocks can shift or “drift” off-screen when viewed on mobile devices.
We’ll update this thread once the issue’s resolved.
Thanks again for your patience while we work on it!
Hi Rise 360 staff,
Do you have an idea yet when the process block "drift" issue might be resolved? I'm experiencing this behavior, too. The drift effect seems to happen mostly to the steps near the end of the series (e.g., steps 3 & 4 of a 5-step series). Interestingly, the last step in the series displays correctly. For me, this is true of a 7-step series and a 5-step series.
Thank you.
David
Hi dedwards,
Thanks for reaching out! We currently don't have any updates to share, but I've shared your experience in the bug report. We'll share any news of a fix in this thread, so everyone is in the loop!
