Forum Discussion
RazNissanov-8e9
2 years agoCommunity Member
Bug in Storyline 360 preview
Since this morning the preview option in the slide or in the preview tab doesn't work.
Please advise,
Thanks
JoseTansengco
2 years agoStaff
Hi Raz,
Sorry to hear that you ran into this snag.
We're not seeing this issue being reported by our other users, so there's a chance that the behavior you're experiencing is either specific to your installation or project file. I'd like to ask a few questions to help clarify your experience:
- Are you able to replicate the behavior on a new Storyline 360 project file?
- Does doing a repair of your Storyline 360 installation help address the behavior?
- Is your project file saved locally when you attempt to preview or publish it?
If doing a repair doesn't help, please open a case with our support team here so we can take a closer look at the behavior you're experiencing.