Forum Discussion

Nrialvarez's avatar
Nrialvarez
Community Member
1 year ago

Bug in text label storyline 360?

Since the last update (my current version is v3.90.32893.0), I'm experiencing issues with the player's label language. Even if I save a project with the labels in Spanish, for example, when I reopen...
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
8 months ago

Hello AxelDitter-66bb,

Yes, I received them, and I've also responded to you in the support case you opened. Let's continue the conversation over there!

 

AxelDitter-66bb's avatar
AxelDitter-66bb
Community Member
8 months ago

Hello

I can not find my case :-(

Cheers

Axel

  • KellyAuner's avatar
    KellyAuner
    Staff
    8 months ago

    Hi, AxelDitter-66bb!

    I see my teammate, Jose, replied in your support case on April 24th. You may need to check your spam/junk folder in case their message ended up there. we'll resend the most recent email as well. Please let me know if you need any help!

    • AxelDitter-66bb's avatar
      AxelDitter-66bb
      Community Member
      8 months ago

      where can i login too the case?

      Did not receive a mail - not in spam folder :-(

      What can I do?

       

      Axel

      • LaurenDuvall's avatar
        LaurenDuvall
        Staff
        8 months ago

        Hi AxelDitter-66bb! Do you mind adding support@articulate.com to your Contact list to see if that helps? Once you do, let us know and we'll send the reply again. We've used the email that you've included in your profile, but we can send the information to another email if that is a better option too.