Forum Discussion
Bug with rounded corners
Hi.
It seems that the latest update of Storyline has a bug where the rounded corners are automatically applied as soon as you select a shape. This is extremely frustrating, because every time I select a shape it overwrites the corner radius I have set with the 'default' option.
Can this be fixed soon please?
9 Replies
Have you updated a fix has been applied for small objects, otherwise there are handles now that you will need to avoid clicking
I am on the latest version (updated yesterday). It's not when I click the handles, it is as soon as the shape is selected, even if that's by clicking on a trigger that's applied to it. It automatically changes the corners to have a 17% radius. Even with rectangles that don't have rounded corners at all.
You are probably better off opening a support case maybe you need to repair as that is not what I am seeing and suspect if it was endemic there would be a lot of reports of this.
We are having the same issue at our work, it is creating a lot of problems for us, hoping for a fix asap!
Hi Astutis2 & SteveHill-19c13!
Happy to help!
The behavior you reported is not expected when working with shapes in Storyline 360. Corner Radius Formatting should only be applied when manually adjusted by the author.
Are you experiencing this issue across all .story files, or just one specifically? If it is just one, can you confirm the file is stored on your local hard drive, and not on a network drive? Working directly off of a shared drive may introduce erratic behavior such as this.
If the issue can be observed across all Storyline projects, please try a repair of your Storyline installation as Phil mentioned.
If the problem persists after those steps, please share a copy of your .story file here in the discussion, or privately through a support case.
Looking forward to hearing from you!
Hey StevenBenassi it's pretty random but over many .story files. I believe it's a bug with the percentage corner radius which seems to be ticked by default. If I untick this and set the corner radius to pixels or whatever it is, the problem goes away. Problem is that all the .story files we have built up until now will be effected, if we click on any rounded corner shape (1000's) boom, it's broken :(
Hi SteveHill-19c13!
Thanks for following up and providing the screen recording!
The behavior you've shared is not expected, and it would be helpful to see a copy of the .story file that's giving you trouble. I've opened a support case on your behalf, and sent you an e-mail with an upload link you can use to share the file privately.
We can continue troubleshooting through your case to keep all information in one spot.
I am experiencing the same issue with several of my projects. I have updated SL to the most recent version 3.102.35072.0
Fingers crossed a fix will come soon.Hi, Marie-ClaudeGag!
I opened a support case on your behalf and sent over an initial email. We can continue the troubleshooting there!
