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Astutis2's avatar
Astutis2
Community Member
18 days ago

Bug with rounded corners

Hi.

It seems that the latest update of Storyline has a bug where the rounded corners are automatically applied as soon as you select a shape. This is extremely frustrating, because every time I select a shape it overwrites the corner radius I have set with the 'default' option.

Can this be fixed soon please?

5 Replies

  • Have you updated a fix has been applied for small objects, otherwise there are handles now that you will need to avoid clicking

  • Astutis2's avatar
    Astutis2
    Community Member

    I am on the latest version (updated yesterday). It's not when I click the handles, it is as soon as the shape is selected, even if that's by clicking on a trigger that's applied to it. It automatically changes the corners to have a 17% radius. Even with rectangles that don't have rounded corners at all.

  • You are probably better off opening a support case maybe you need to repair as that is not what I am seeing and suspect if it was endemic there would be a lot of reports of this.

  • We are having the same issue at our work, it is creating a lot of problems for us, hoping for a fix asap!

  • Hi Astutis2​ & SteveHill-19c13​!

    Happy to help!

    The behavior you reported is not expected when working with shapes in Storyline 360. Corner Radius Formatting should only be applied when manually adjusted by the author.

    Are you experiencing this issue across all .story files, or just one specifically? If it is just one, can you confirm the file is stored on your local hard drive, and not on a network drive? Working directly off of a shared drive may introduce erratic behavior such as this.

    If the issue can be observed across all Storyline projects, please try a repair of your Storyline installation as Phil mentioned.

    If the problem persists after those steps, please share a copy of your .story file here in the discussion, or privately through a support case.

    Looking forward to hearing from you!