Forum Discussion

AshleyS's avatar
AshleyS
Community Member
8 years ago

Built-in Disabled State: Why would an item still be able to have its HOVER effects if it's been disabled?

Hi -- We have buttons that get triggered to go to the built-in disabled state after visiting the section that they take you to. When you return to the main home page, that button should no longer be...
storyline 360
KatieRiggio's avatar
KatieRiggio
Staff
6 years ago

Hi Nancy!

Thanks for writing in, and sorry to hear that you're facing this problem.

We'll let you know as soon as we know more. When a bug gets reported, here's how we tackle it:

As we continue to investigate, would you be willing to share the .story file with us? We're happy to troubleshoot your file for any custom solutions!

  • TwoFirstDesigns's avatar
    TwoFirstDesigns
    Community Member
    2 years ago

    Still an issue 5 years later if the objects are grouped. 

    • EricSantos's avatar
      EricSantos
      Staff
      2 years ago

      Hi TwoFirstDesigns,

      I'm sorry to hear about your experience with grouped objects in Storyline. The issue reported in this discussion has already been fixed. I ran some tests in the attached Storyline file, and the grouped object with the disabled state did not have hover effects.

      Let me know if you see the same behavior when testing on my project file. I used the latest Storyline version 93. If the issue persists on your end, please share a screen recording of what you see so we can investigate further. If you can also share your Storyline file, that would also help. You may also share it privately by sending it along in a support case. We'll delete it when we're done testing.

    • PeterGrennan's avatar
      PeterGrennan
      Community Member
      2 years ago

      I have also encountered this issue - I was puzzled why my disabled state rectangles were showing the hover state when hovering over, found this thread, tried ungrouping with the image that they are sat on top of, and now the disabled state is working as I would expect.  It appears this issue is back even if it was fixed at one point in time.

      • KellyAuner's avatar
        KellyAuner
        Staff
        2 years ago

        Hi PeterGrennan,

        Thanks for reaching out and sharing what you're seeing!

        I'm curious if this is the case with multiple projects or just one. Testing Eric's file above, the hover state works as expected for grouped or ungrouped objects. Are you willing to share your file so I can see how your course is set up? This sounds like odd behavior and I'd like to investigate further.