Forum Discussion

SylviaWright's avatar
SylviaWright
Community Member
5 years ago

buttons not working in preview

All of a sudden when I preview a slide the buttons to layers or other slides are not working. If I preview a scene they work. WHAT's going on with SL3??? Help please! Well, I just discovered if I ...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Hi Sylvia,

Thanks for sharing what you are experiencing in your project.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

  • SylviaWright's avatar
    SylviaWright
    Community Member
    5 years ago

    Leslie, I clicked on your "here" link, but there are no buttons or anything to allow me to upload the file on that page???

  • SylviaWright's avatar
    SylviaWright
    Community Member
    5 years ago

    Good Morning Leslie, I'm having the button issue again. I cannot get a button to display a layer. I decided to import the faulty slide into the Articulate test 2 file I uploaded for another issue and when I did that the button worked Ugh. Really frustrating. I've tried deleting the shape and putting in a button, but it doesn't work.

    I tried putting a clear shape from another object on another layer that did work over the rectangle and I have discovered the problem. The whole bottom end of the slide layer is a dead zone. I moved the original rectangle (button) up on the slide and it worked fine.  I recall something about this in the past, but I don't recall what the remedy is. I'll see if I can find it.

    Leslie, here is the link to the original "buttons not working" dialog and apparently there is a bug.  https://community.articulate.com/discussions/articulate-storyline/buttons-not-working

     

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