Forum Discussion
Buttons with drop shadow not rendering correctly in Chrome.
Hi,
I've come across an issue with drop shadow buttons not rendering correctly.
When published and viewed in Chrome (87.0.4280.66) it looks like this:
But like this in Storyline:
I think this is a browser issue as looking back at previous courses that were published several months ago, the same issue is occurring in Chrome.
The buttons were rendering correctly at the time of publishing in September.
The same courses when viewed in MS Edge (44.18362.449.0), render correctly.
I first noticed the issue on Friday 19th Nov.
Until today I was using Storyline V3.43.22859, but have since updated to V.3.46.23620.
R.
25 Replies
I'm guessing this is also related to why the glow effect isn't working in Chrome 87. I tried without success to find if this is a a chromium bug or something removed from Chrome 87. Has anyone else discovered why? It is important to know if this will be resolved in a later version of Chrome, or if it was intentionally removed/deprecated by Chrome developers.
Hello Steven, Maki, and Will!
So sorry you're running into this issue! We only see the problem with Chrome 87, and yes, we are currently working on a fix. We'll let you know when that is ready to ship!
I am having the same issue in Edge as well (Chrome also doesn't work)
Thank you for these details! I've updated our current report with your findings.
I'm seeing the same issue with:
- Edge Version 87.0.664.60 (Official build) (64-bit)
- Chrome Version 87.0.4280.88 (Official Build) (64-bit)
But Firefox is ok with both versions 83.0 (64 bit) and 84.0 (64 bit)
Edge is now based on Chromium so it would make sense for it to also be an issue in Edge.
I'm hopping on this thread. Same issue here. I'm hoping I don't have to republish. Ack!
For me it looks good on Firefox and Edge. so we do not need to republish in future.
If you update Edge I suspect you'll get the same issue.
Also do you know if your users are using Chrome?
Yes. problem is most users are using chrome
The latest updates fixes some of the shadow issue in Chrome and Edge.
I've noticed three things:
An object with no animation, the shadow is OK.
An object with an animation, the shadow is cropped.
The initial buttons shadow is OK, but the shadow does not carry through to the other states.
Hello. I suffer from the same problem. Is there any decision was found?
When publish shadows looks rectangular, normally they're blurred.
Hello Alina!
Thank you so much for sharing that you're running into this issue as well! I'm sorry for the trouble. I've logged this with my team as we've already released a fix, but it sounds like this could be a regression. I'll keep you updated in this discussion.
Hi,
As I raised the original issue, I tried mine and don't have the issue described by Alina.Storyline - v3.51.24979.0
Chrome - v90.0.4430.212
