Can a "mailto:" link be used within Rise?

Hi Irina!

What block type were you using when you noticed this problem? Were you adding an email destination to a button block?

Dear Alyssa,

With the buttons it works fine, I was referring to the nice auto-effect when in the regular paragraph you type text, an email, then press enter, and Rise automatically because of @ recognizes it as an email. only it creates a ling which is in a format "http:s://mailto:...." -- the substring "https " or http, is added automatically, making this link broken and mailto not working. If I manually update the link to the mailto: by removing the http substring - it still doesn't work.

Hi Irina!

Ah, thanks for pointing that out! We've made some tweaks to this feature, so now the hyperlink attached to an email address will correctly link to the mailto:. 

Refresh your browser tab, and let me know if you see an improvement!

That's so great to hear! And thanks again for bringing this to our attention. 

Hi There, just checking to see if there has been any movement of this request?

I'm currently looking to add some "mailto" functions into a course I'm building and it has been quite some time since there was any notes left on this thread.

Good morning/afternoon!  I am not able to link to an email address in a Rise course by using the button stack feature.  The Destination is set at Send an email and the email address entered is tmeyers@socalgas.com (my company does use Outlook for emails).  If I use the is.gd URL creation to shorten my email address the resulting link sends the Rise user to our company intranet page not to my email.  

Any suggestions?  Thank  you in advance for your assistance!

Hi Terrie,

Thanks for reaching out!

I'm sorry to hear you're experiencing an issue with the button stack feature. Our Support Engineers will be happy to help if this issue is still occurring. You can reach them, here!

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