Forum Discussion
Solved
Can I change a thumbnail on a video?
Right now it is showing a black screen, is there a way to add a thumbnail image from my video as the cover instead of a black screen?
Hello everyone!
I’m excited to share that we've released a new Rise 360 update that includes:
- Enhanced: Upload or generate a custom video thumbnail.
There’s nothing to install for web-based apps. New features and fixes are immediately available!
Please let us know if you need any additional help!
I don't understand why some of my videos have thumbnails/covers and some don't. They are all created the same way.
Hi Rich, if the video starts from a blank screen and fades into a scene, the workaround solution would be to trim the fade-in from the beginning of the video.
I understand it would be helpful if you could choose the exact thumbnail image for your videos. If we make any changes to this that help, we'll let you know!
