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Can I change a thumbnail on a video?
Right now it is showing a black screen, is there a way to add a thumbnail image from my video as the cover instead of a black screen?
Hello everyone!
I’m excited to share that we've released a new Rise 360 update that includes:
- Enhanced: Upload or generate a custom video thumbnail.
There’s nothing to install for web-based apps. New features and fixes are immediately available!
Please let us know if you need any additional help!
It's now almost 4 years later and this issue has not been fixed yet. Is there any plan on Articulate's end to implement the ability to change video thumbnails?
I'm receiving tickets from users claiming that videos are not loading because it only appears as a black screen.