Forum Discussion
Can I change a thumbnail on a video?
Hello everyone!
I’m excited to share that we've released a new Rise 360 update that includes:
- Enhanced: Upload or generate a custom video thumbnail.
There’s nothing to install for web-based apps. New features and fixes are immediately available!
Please let us know if you need any additional help!
From my experience, if your video fades up at the beginning you'll have either a blank black or white frame - not ideal, agreed. A simple solution would be to trim the fade (usually just the first second or two) from the video. You can even use PowerPoint to do this if you don't have any fancy video editing software. Rise should now display whatever is the start point of the video which now will be an image rather than a blank. If you want to show an alternative image simply put the desired image as a single frame at the very start of your video - you'll probably need that fancy editing software at this point. Good luck.
This works like a charm - thank you!