Forum Discussion
JackieL
8 years agoCommunity Member
Can no longer turn the video compression off with new Storyline 3 update...
I recently uploaded the most recent Storyline 3 updates. My published projects are now playing better within the browsers. However, now the customization setting is defauted to 'automatic'. In the p...
JohnWylie
6 years agoCommunity Member
It is disheartening that this bug isn't fixed after a year, have you tried closing the project , clearing the temp directory , and reopening the project ? That has worked every time for me.
SharonBildst510
6 years agoCommunity Member
Thank you for the thoughts on how to deal with this! Yes, it's still a problem, experiencing the same issue with a completely different project that also involves Vyond video. I'm not sure how to clear out my Temp files, but I will figure it out and see if that helps.
In the past I've had to set up a new slide and transfer all the objects and reimport the video in order to access the compression control. Your solution would be much quicker! Thanks for sharing your experience!
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