Forum Discussion
Can you share working Rise file with other developer?
I second Ashley -- the issue is that there's a lot of manual maintenance when employees leave. We've had a few people leave before we knew their files weren't accessible and hadn't been manually shared.
A team account / dashboard in Rise would be ideal. Think AdobeStock license account. All our files are there, and stay there. We just log in to view the dashboard.
As a side note, is there any way to have Articulate support help us recover the files that didn't get shared over the past year or so when we hadn't figured this out?
Hi there, Ambre. Thanks for the questions!
We've made some updates to what happens when a user leaves your team. The admin must choose to either transfer the content to someone else (it can be themselves), or to leave the content with that user's Articulate ID. If they are added to another team with the same email, their content will still be with them.
And please reach out to our team by clicking here! We'll see how we can help.