Forum Discussion
Cannot access a closed stream
Hello,
I am able to save my project file fine until I add a video. Then I try to save and get the error Cannot access a closed stream and am unable to save the project file. If I delete the video,...
Hello Erin,
Sorry you're running into that error! The message 'cannot access closed stream' could indicate file corruption, but I have a few more questions for you to narrow down the cause:
- Can you confirm that you're working off a local drive?
- Is this happening on all of your .story projects or just one in particular?
- Have you tried importing your slides into a new file to see if that helps?
I'm staying tuned for your responses so we can continue troubleshooting!
