Forum Discussion
Cannot access course after updates
Hi, Articulate rise had an update today and now when I am attempting to access my course all i can see is the status update. How do I get back into writing my course?
On a deadline and need to get stuff done!
Thanks!
and tried restarting computer and relogging back into rise rather than through my book mark. It is 9:15pm here and I was meant to complete something before tomorrow morning! thanks
Hi Michelle,
The screenshot shows the Articulate Status web site.
To edit your Rise courses you need to login here: https://rise.articulate.com/
THanks for your reply Karl, this was the view that I had when I click my bookmarked link for my course.
Unfortunately even when I log in to my dashboard, which has two active courses, one course I can access fine, the other one (that I need to work on) comes up with the same screen. I was working on this course when the update started.
I have lodged an inquiry and they have referred to tech staff for Monday morning (which will be my Monday evening.
I am hoping that other people are able to access the course with their login as work was due my start of business Monday....it is 6:40am here :)Kindest regards,
MichelleHi Michelle! I see you opened case 03105295 with us, and I am glad to know that your issue has been resolved.
