Forum Discussion
cannot get animated characters to download
Hi, I am unable to get the animated characters to download. I have clicked on the download button, however, when I select to pull into project they don't appear. In a nutshell what am I doing wrong?
Hi Sharria,
Thanks for reaching out! I understand you are having an issue with loading characters into your project. I see you've opened a support case and are working with John Carlo. You are in good hands! If you have any questions about the case, please respond within the case via email.
