Forum Discussion
Cannot Import New Audio File
I'm working on a Storyline project with audio. I am trying to import different files but the program keeps defaulting to the original file I imported no matter what I do. The original file I used wa...
Hello Maria,
Sorry to hear that you ran into this snag. I did a quick test on my end by swapping audio files with each other, and this worked without any issues for me.
I'd like to ask a few questions to help clarify your experience:
- Are you working locally when making changes to your project file?
- Have you tried replacing your audio files using the 'Replace Audio' feature shown here (available when you right-click on the audio file)?
- If you're already working locally, try repairing your Storyline 360 installation. Does this help change the behavior?
If the issue persists, please open a case with our support team here so we can take a closer look at what's happening. Let us know how it goes!
