Forum Discussion
MariaWulf
10 months agoCommunity Member
Cannot Import New Audio File
I'm working on a Storyline project with audio. I am trying to import different files but the program keeps defaulting to the original file I imported no matter what I do. The original file I used wa...
BenjaminWalsh-7
Community Member
I'm having the same issues. I tried replacing an audio file (.mp3 format) and it didn't take.
I removed the audio, and tried importing new audio, and again it didn't take. I tried rolling back to the November 2023 release, but that didn't work either.
What's going on?
StevenBenassi
10 months agoStaff
Hi Benjamin!
Sorry to hear you've also run into this setback!
I noticed that you've opened a support case as well. Smart move! It looks like my colleague Dexter is handling your case and replied to your e-mail with insight into this behavior.
If you have any follow-up questions, feel free to reply to Dexter through your case!